What can the customer experience tell us about the learner experience? Simon Vuillaume | 14 June 2018 Share this post: In today’s marketing industry, the customer experience inspires how marketing messages are designed and executed. Because a sale is more likely to happen with a seamless and satisfying customer journey, the focus is on appealing to the ways customers interact with a brand as much as the benefit they receive from buying the product The articles that you loved this week Is micro-learning the future of training? The “Super-human” and the paradoxes of the Human Factor What can the customer experience tell us about the learner experience? Unsubscribe   |  Contact us Follow us on: © Cegos group