… And thanks to our readers, to our subscribers and to our authors for your loyalty and for making the blog grow! I wish you a happy and successful new year, looking forward to witnessing the great opportunities that 2019 will bring for L&D professionals!

As competition for a skilled workforce increases and as the workplace becomes more complex, HR professionals seek to create a compelling employee experience – one that focuses less on what employees do and more on what motivates them.

The Global L&D blog will not be updated during the upcoming weeks. We will be back at the end of August with some great articles on the future of work and L&D. May we take this opportunity to wish you all a great summer break!

In today’s marketing industry, the customer experience inspires how marketing messages are designed and executed. Because a sale is more likely to happen with a seamless and satisfying customer journey, the focus is on appealing to the ways customers interact with a brand as much as the benefit they receive from buying the product

Online video consumption in our everyday lives has taken off, indisputably. Everything now seems easily accessible via video –sometimes for free or at a low cost: I can access movies and series, archives, live events, user-generated content and more.

A few years ago, a learner would enrol in a training session and spend two days in a room with a trainer and their peers. They would then go back to work and try to apply what they had learned. We are currently witnessing the development of much richer tools

Learning is an experience. We wish you many great experiences in 2018!